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Returns & Exchanges
Shipping
Monogramming
Smocked Auctions
Frequently Asked Questions
Frequently Asked Questions
Shipping & Tracking
Order Processing & Shipping Information
Will my entire order ship together in one package?
Order Status and Shipment Tracking
My order has not delivered.
Shipping to a PO Box, APO/FPO address, or International address.
Do you have local pick-up in Dallas?
Monogramming
Selecting Thread Color
Order of Initials for Monograms
Shipping Information for Order with Monogrammed Items
How to Add Monogramming and Preview Personalized Items
Adding a monogram to orders placed through Facebook, Instagram or Tik Tok
Returns & Exchanges
Returns & Exchanges
Return & Exchange Policy
Return Shipping Labels
Locating Refunds & Store Credit
Order Changes
Shipping Address Changes
How to Modify or Cancel an Order
Discounts & Codes
Welcome Code Information
How to Apply a Discount Code
Sale Rules
Sizing & Restock
Selecting the Correct Size
Restock Information & Back in Stock Notifications
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