Refunds
Refunds for paid exchange invoices are issues once the returned item(s) are received at our warehouse and the exchange invoice is paid. Exchanges are processed within 1-5 business days of delivery to our warehouse. Refund are issued to the original form of payment and may take up to three business days to process.
Refund are only issued for exchanges when the exchange invoice is paid.
Store Credits
Store credit is issued as a gift card and sent to the email address associated with the order. The email address cannot be modified. Gift cards are sent once the return is processed, typically within 1-5 business days of delivery to our warehouse. Please note, a $7 return shipping and restocking fee is deducted from the store credit. Store credit is valid for 90 days.
If the store credit gift card cannot be located, please check spam or junk folders. If it is still not found, please contact our Customer Service team for assistance.