Please first check your order’s delivery address to make sure it was delivered to the correct address. We ship orders to the shipping address given at checkout unless otherwise requested to change a shipping address before the order has shipped.
For USPS tracking, USPS will often mark orders as Delivered several days or even a week or two before they are actually delivered. If your USPS tracking shows Delivered and your package has not arrived, please wait up to five business days before contacting USPS for a delivery update.
Our refund policy does not cover packages reported as delivered nor are we responsible for an order’s tracking once it is in the hands of the shipping carrier.